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My fiance and I had Patrick appraise my e-ring yesterday and the experience could not have been better! He was super friendly and knowledgeable and he allowed us to be involved in the entire process (it is a "while you watch" appraisal). He explained everything he was doing and why he was doing it, let us view our diamond with all of his tools so we could see exactly what he was talking about, and he was patient in answering all of our questions. We walked out of there feeling even more excited about our diamond. :) It was an overall wonderful experience! Without hesitation, I highly recommend Patrick Davis!