Customer Service by Gigi U. at InsiderPages
This is a really nice shop. It has a beautiful location, fair prices, great selection of yarns and supplies however, don't expect any customer service. This just does not exist there. I've visited this store a couple times trying to gieve them the benefit of the doubt and just realized why I always walk away empty handed. While the store was well staffed and it was off-peak business hours, I ended up standing around for a good 40 minutes trying to get someone to help me but getting the brush off instead. If you know exactly what you want and don't need to communicate with anyone about it, then this is the store for you. Frankly, customer service is part of my buying process and since on a few occasions I experienced none whatsoever from this store I think I can't recommend it nor feel like it is worth my time to shop here.
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