The Stars Shop Here Fun !!!

I bought my dress here in November 2008, a full year before my wedding. Part of why I bought it so early was because there was a floor model that was fantastic, which meant it was 50% off. Being a floor model that had been tried on lots, ...

Ok, let me start by saying that I have been to many MANY bridal shops and this one had one of THE WORST representations of customer service - EVER. When we arrived (Bride, Maid of Honor and myself - Bridesmaid) we were not greeted, ...

I'm the maid of honor in my friends wedding who decided to buy her wedding dress at Alfred Angelo in BH. The service we received when we first went to the store was satisfactory but that all went out the window the second they received her money. They conned her into paying $400 for alterations with some nonsense about how the dress is guaranteed. That was the biggest mistake ever! The seamstress, Jasmine, had her dress for 5 months and the bride had nothing but problems every fitting she went to. The first fitting they ignored her for 1.5 hours even though she had an appointment, the second fitting the sales associates at the store gave us all the wrong information and wanted to change her appointment, even though she had scheduled it 4 months in advance, because the seamstress was swamped with new clients. I was at that fitting with her and the only thing that the seamstress needed to do was put some bra cups in, reattach the lace that she had removed to take the dress in and mix the hem. Which for anyone that sews, knows that's not a very long list of tasks to achieve. Well the seamstress scheduled the bride to pick up her dress 6 weeks later. The day before the bride was to pick up the dress the seamstress called her and informed her that she had a personal conflict and wouldn't be in the store on the day of her scheduled pick up and wanted to reschedule for saturday. The bride needed to ship the dress to the east coast, which is where her wedding is, no later then that saturday so she said she needed it sooner. The seamstress said she would drop it off the next day. Now, as a side note the bride called the store and the seamstress, Jasmine, was actually in the store that day she was just apparently very busy. So the bride goes and picks up the dress on thursday and requests to have a fitting room to try it on. The sales associate, Valerie, REFUSED! She said it sm

I'm the maid of honor in my friends wedding who decided to buy her wedding dress at Alfred Angelo in BH. The service we received when we first went to the store was satisfactory but that all went out the window the second they received ...