There were hairs (they looked like pubic hairs) in my omelette today! I tried to return the food, and asked nicely for a refund, but was turned down by the owner, saying they didnt put the hairs in my omellete and it must have been me. Ive never been treated like this before in my life. My friends have told me the same bad things about the owner of the cafe, I should have listened to them!

Because the food is great and the service is even better....my friend Mary works there and she's the best friend and the best baker I know....you go Caffe Etc. ...

This place is the greatest--free wifi, perfect location, tons of character. The coffee is the best i've had in this city. The chef comes up with new dishes every day, experimenting with organic ingredients that always has me coming back for more. The owner was following a group of Japanese tourists around with a scrabble box challenging them to a game. Tons of beautiful women come in from the TV studios down the street. I like sitting in the booth and watching some cool guy ride around the block on a bicycle with his infant daughter in the handlebar basket. Oh my god!!--The owner is chasing him with the scrabble game yelling his "skin grafts" will beat his "tonsile" any day.

I have been going to Caffe Etc. for over a year. It is out of the way from where i live (Hollywood Dell) and there are many other coffee houses much closer to my house, but once i tried them, i'd drive across town for their java and grub. The coffee is organic, and the food is prepared with pride (sandwiches are to die for, the salads and soups always fresh). The service is stellar! The baristas are always happy, greet customers on a first name basis, and make the best damn doppio macchiato this side of the Appalachians. You can play scrabble (the owner is not very good), use the internet for free, the booths are comfortable, and you are always likely to see a celebrity.

I am a local to Caffe Etc. and after a year of going there, out of convenience, today I had enough. Honestly, if there was any other decent cafe within walking distance, I'd be going there instead. (Karma Cafe is across the street but the place seems a little too grimy inside for me to feel good about ordering anything other than coffee). The reviewer that said "owner has an attitude" is absolutely correct. I think she's actually the manager, not the owner, but regardless - that woman is SO RUDE. All the guys who work there are really sweet, but most of the girls act like they are doing the customers HUGE favors by being there. I worked in a coffee shop for over 2 years so I know it can be frustrating. But when I'm paying for ridiculously overpriced drinks, the last thing I want is some wannabe diva making me feel like I'm asking the world of her by order an f-ing latte. Moreover, their drinks aren't even good. Regular lattes are either weak and tasteless or far too bitter. Their idea of iced coffee is pouring scalding hot coffee over a cup of ice, to produce a lukewarm bucket of coffee flavored water. They blend 10oz. of OJ from a gallon jug with a scoop of ice and a teaspoon of vanilla powder, charge $4.50 and call it an "orange sorbet smoothie". Their actual meals are good, I'll give them that, but SO OVERPRICED! A lot of their meals only provide half a plateful of food but cost $10+ (and leave me still hungry and I'm a pretty small person). When their soups are good, they're really good, but it's so h it or miss that sometimes, much like the ice coffee, I receive a bowl of food flavored water. And don't try asking for a certain specification on your food - you won't get it because I don't think the chef even cares.