I can spill my secret now that I no longer do business in LA, but will sincerely miss this hotel. We stayed here for years, it evolved from Santa Fe style to Moroccan since Staples Center went in and the downtown was cleaned up. The hotel manager gets bored and is constantly fixing it. Very well priced, and great location. Truly charming bartenders, and they always take good care of you! Hi Uno, Peter and Sidee (sp?)

I recently attended a worldwide convention and stayed at the Hotel Figueroa. The hotel was chosen by a member of our group. When I read the reviews of the hotel I was skeptical but kept an open mind. We arrived in our room late at night. The hotel appeared dark and mysterious. I was surprised by the darkness of the room. It was very difficult to see while unpacking our suitcases, even after taking the lamp shades off every lamp in the room.

The next morning we arose (at 6 am) to the sounds of construction. This was not the hotel's fault but it occurred for the 6 mornings we were there. The hotel room had very limited amenities (no coffee maker, no hair dryer, only 12 channels on the TV, no radio). Air conditioning was supplied by a window unit, which was also very loud and needed to be on because of the hot weather. The maid service came after 3 pm every day. By then, we were back in our room and wanted to relax before the evening festivities. The hotel room was not very clean and we fixed the toilet on several occasions. The bath tub clogged every time we had a shower (filled up while we were taking a shower). There is a beautiful pool and bar located at the rear of the hotel. However, I was very surprised that even though the hotel was filled to capacity, there was no one manning the bar at the pool for the entire time we were in the hotel.

Two couples in our party spoke to us about their experience. One waited 3 days for someone to fix their shower. The other couple did not get the double bed they booked. Instead they were given 2 single beds.

I kept an open mind during my stay and enjoyed my time in LA, in spite of the inadequate accommodations. I am happy that my children did not accompany us on this trip. I can not recommend this hotel.

Notice the negative reviews here are all from people who want some kind of "scene" or have some sort of unrealistic expectations. This is not a scenester, hipster, DJ bar/hotel for party people trying to showoff and score. This place is for people who aren't loud, obnoxious drunks. The patrons are often more mature people who just want to have conversation in an unparalleled setting without having to yell over music and/or frat kids. My girlfriend and I have been going here for years and enjoying the classiness of it all and have consistantly been treated with kindness and respect. Because we are kind and respectful customers. We appreciate that the owner, staff, and security has no tolerance for inappropriate behavior and it's that committment to style and atmosphere that keeps us coming back. My girlfriend and I enjoyed it so much that there was no question we should have our wedding there. Though our event was very small, the staff still treated us as if we were paying a fortune to be there. They were attentive, professional, and made every effort to make our wedding a memorable experience for us and our guests.
To the people who call this place "boring" or "dull," just keep in mind that not every place is designed to cater to YOUR needs. LA is full of party places, so why not go there instead of trying to turn this place into a party? I certainly don't go to a dance club and complain about the noise so why come to the Figueroa and complain about the quiet?
The Figueroa is literally an oasis in the middle of the city. I can't say enough about the beauty of the hotel and the patio. We stayed in a suite for our wedding and it was absolutely breathtaking. If you want a break from the bar scene and just want to enjoy a space and your company, this is it.

I didn't stay here but I visited a friend who did. Both times we had terrible experiences with the staff. We are the kind of people who don't take initial rudeness personally ...

the Veranda Bar is as laid-back and cozy as the Standard's roof is trendily jarring. This is a place one can laze away hours in. The one drawback: Sometimes the European guests at the adjacent pool ...