Support
  1. Search
  2. Near

Needles & Niceties

1655 N Mountain Ave, Upland, CA 91784 map
Needles & Niceties Mojo 3/ 5
50
%
Vote For Us



Votes (2)
Sort by:
Most Trusted
Newest
Recommended
Not Recommended
Helpful
Customer Ratings
5 Star:
(1)
4 Star:
(0)
3 Star:
(0)
2 Star:
(1)
1 Star:
(0)
First To Vote
Citysearch User
jess4coffee

jess4coffee

Saturday, May 17, 2008
Rating:
 
Value:
 
Service:
 
Quality:
 
Amazing Customer Service
In contrast to another member's experience, I've had great customer service time and time again. I keep coming back because the couple is so helpful. They greet me by name, even if it's been months (and in one case, over a year) since I've seen them. The selection of patterns, special threads, beads, etc. is very good, although not as many of some of the fabrics as I like - although lately I've seen some more. The framing, however, is one of the reason I go here the most often, and now get all of my cross-stitch projects finished and framed here. Great store.

Read more at national.citysearch.com
Recommended: Yes
Citysearch User

Citysearch User

Wednesday, November 2, 2005
Rating:
 
Value:
 
Service:
 
Quality:
 
Poor customer service. by jill c. at InsiderPages
This store has a good selection of yarns varying in price but I would not return because of the poor customer service.

I am a new knitter so I often have questions about the projects I am working on. I have been into this store with the yarn I had purchased there to ask a simple question and got a very rude response complete with an eye-roll!

I think they are expecting you to pay the $25 to come to a class and ask how to bind off or fix a slipped stitch! No thanks, I will save my money and go elsewhere.

PROS: Good yarn selection.
CONS: Bad service.

Read more at national.citysearch.com
Recommended: Yes
Loading Map...
Business Details on Needles & Niceties

Categories:

Phone Numbers:
Primary Phone: (909) 985-6264