We live in a lovely old home. It has charm and old world beauty...but it requires lots of TLC. We have used Red Lilly on small and large projects to repair and upgrade the plumbing. The management has been fair and competitive in pricing, and Mike has been especially helpful in expediting the work and following up to be sure we are satisfied.

I have been using Red Lilly over the last 5 years on apartments that I own as well as my own home. I have been very happy with the work and the prices. I have gotten quotes from other companies and Red Lilly has always given me a fair price. They explain exactly what is going on and provide me with different options to correct it. They are the best plumbers in town.

I had the worst experience ever. I bought a house in Silverlake over a year ago and i called them for a kitchen stoppage and they ended up bring guy after guy from their company that i needed a new sewer. Felt that i had no other option i decided to do the work. they said they would have city permits.So it happens that on the day they started breaking ground a city inspector happen to be in the neighbor hood and stop the job. first they never had city permits, they had no shoring which caused sinking on my foundation and the inspector told me that they were replacing a pipe that had no problems. Once the pipe was exposed i asked them to show me the bad pipe and they had no answer, so i demanded that they put everything back the city inspector said to file a complain with the better business burea and not to pay a dime. so they put the dirt back and it didn't hit me that my sewer was good because through all the crazyness i was using my plumbing and nothing was wrong with the rest of the house. They said that they would come back and lay down my concrete steps. Well i had them done but i will be in court with them soon. P.s. They wanted the entire amount before the job was done. The law says 10% and no more than $1,000 deposite . Never call red lilly and wacth out for jake becuase he always has excuses

3 months ago I had my water heater go out. Red Lilly was the original co that had installed. They charged me $500 claiming they would refund me. They stated that they would refund me the money once the manufacture of the water heater refunded them. They claimed that they had never dealt with this type of situation and that they would have my money back to me ASAP. 3 months later and 15 phone calls claiming they hadn’t recd the money from the manufacture. I called the manufacture and they stated they had given Red Lilly the refund. Come to find out per an employee Jake they had only been refunded a partial amount and they were waiting on the manufacture to pay the labor costs and I would be getting reimburse. I called 5 times with in the last 3 weeks on which I have phone records. Jake now claims manufacture will not reimburse them and that they never recd any money, and that the $500 they charged me was for labor. $500.00 for an hour of labor? On top of that he claims that the owner has been out of town for the last 2 weeks that I called the company, and this morning when I called the owner is now on vacation. I called the manufacture again and they did indeed send red Lilly the refund for me. I am in the process of small claims and am waiting for proof from the water heater manufacture for the original reimbursement they issued Red Lilly. I reported this company to the Better Business B and Intend to file a smalls claims court suit. I work legal and if they have ripped you off please do not hesitate to contact me so I can help you too. 1-818-251-1715. Thanks!

I just recently used Red Lilly Plumbing to repipe my home and had good experience. They expalined all the details before performing the job. I felt grate with them and i felt good about the price. I would use them again.