I've gone to Tangles to see Lyn Nakamura for eyelash extensions twice now and her work is absolutely flawless. The customer service at Tangles is always wonderful and Lyn especially makes the effort to make you feel welcomed and at home.

My eyelashes lasted a good two weeks. I think I went back to Lyn on my third week to get a touch up and about a week later they still look great. (Note that the "lifespan" of the extensions depends mostly on how well you take care of them. Lyn gave good tips.)

I also recently got an updo by Lyn for a wedding and she took what I wanted and incorporated it with what looked best on me. The updo stayed in place until I took it down that night. A good sign of a terrific stylist!

I went to get my hair cut here because my wife gos here. She loves the guy she gos to. I saw Gina, nice enough and fast. I just don't like to pay so much when in reality they don't do much. I don't have a bunch of hair!

I found Tangles online and read lots of great things about them so i decided to set up an appt. for my girlfriend to get her hair done there. I wanted her to have fun and enjoy her day off ( and of course look good ) so i trusted Tangles to do that for her. She said the people that work there were very nice and her stylist was very sweet. My girlfriend got the works done and cant figure out which she likes the most because everything she got done looks wonderful. It wasnt until i got a thank you card in the mail from them that i felt compelled to write this review. Thank You Tangles. You and your stylist did a great job.

Based on the great reviews on Citysearch, I made a haircut appointment with Isabelle (?) last February. I have been meaning to write a review for awhile now, but since I have never ever posted a review before, it has taken me some time...Anyway, I cannot even describe how horrible my haircut turned out. I am still recovering from it. My hair was well past my shoulders when I got it cut (trying to grow it out), I asked for long layers and bangs...Well, I've never had such ridiculous looking bangs, and the layers were her "own style" which I hope she never uses on anyone else. It is 7 months later and my hair is chin-length and my bangs are just down to my nose, since I've had to get 4 or 5 haircuts to try to get to a point where I'm not embarrassed to leave the house without a hat. Seriously, save yourself...there are plenty of other salons in Pasadena around the same price!! I am still in shock that I got this bad of a haircut in Old Town Pasadena. I wanted to give it negative stars.

Despite being afraid to chance another bad haircut, I tried Tangles on Green St. in Pasadena for the first time. I got an appt quickly (and EARLY in the morning), and I was escorted to the shampoo chair at the exact time of my appt. The front-desk person was super friendly and helpful (esp with hair tips), and my stylist, Isabelle, listened to everything I asked for and delivered my request and MORE. She was not obnoxiously chatty but fun and easy to talk to; in one hour, she gave me an amazing haircut. I haven't felt this good about myself in years! I've never felt all that faithful to a stylist (again, previous disasters), but this woman, though young, really knows her stuff! I'll be sticking with her and with Tangles. I'm so glad I found them ~